Provider Agreement

Last updated October 7, 2026

This Provider Agreement applies to Adult Family Homes ("Homes") and private clients who use Bay Care Network to find and hire caregivers. It is part of, and uses the definitions in, the Terms of Service.

1. Introductions

Homes and clients use Bay Care to discover caregivers, post openings, request introductions, message and schedule interviews. Each introduction is tracked by Bay Care. Contact details are released on the Contact Card once a placement is confirmed and paid.

2. Placement fee

A placement fee is due when you confirm hiring (selecting for hire) a caregiver you met through Bay Care. The fee for your plan is shown before you confirm: $150 on the Free plan, $100 on Growth, $50 on Multi-Home, and $150 for private clients. The placement is complete when Bay Care receives the fee. Caregivers never pay a fee.

3. Plans

Growth ($50/month) and Multi-Home ($99/month) are billed monthly through Stripe and renew until cancelled. You can cancel anytime in Billing & Payments; your plan stays active until the end of the paid period. The Free plan includes up to 3 job posts per month.

4. Refunds

Placement fees and plan charges are non-refundable, except where required by law or where Bay Care, at its discretion, agrees otherwise in writing (for example, a duplicate charge).

5. No circumvention

For 90 days after your first introduction to a caregiver through Bay Care, you agree to hire or engage that caregiver only through Bay Care. If you hire or engage them outside Bay Care during that time, the placement fee for your plan is owed.

6. Your obligations

You are solely responsible for interviewing and screening caregivers; verifying credentials, licenses and training; background checks; employment eligibility; wages, payroll, taxes and insurance; supervision; resident or client care; and complying with all laws and licensing rules that apply to you, including Washington State Adult Family Home regulations. Bay Care is not a party to any employment or care arrangement.

7. Accurate home information

You confirm that your home's name, license number and other details are accurate and that you are authorized to act for the home. Bay Care may review license information, but a review is informational only.

8. Liability

The disclaimers, limitation of liability and indemnity in the Terms of Service apply to this Agreement. Payment processing is provided by Stripe under Stripe's terms.